Business Process Design: Case Harley Davidson Analysis Questions

1. Why did Harley Davidson initiate the Supplier Information Link (SiL’K) project?  Please think about the external vs. the internal, and the business vs. the technological aspects of the issues and challenges. You can also take the SWOT analysis approach.

2.Based on the case information available, which provider would you select?  Why?

3.Summarize the steps that Harley Davidson took in managing their analyses of as-is and to-be processes, considering the functionality requirements of the ERP vendors, to eventually selecting the technology provider.

4.If you were in charge of the project of this case, what would you have done differently? If you were in charge of an IT-enabled business process innovation project, what would be the top three issues and action items on your agenda list?