Each student will write an individual Case Study report about issues raised in the APRA prudential inquiry report (2018) into the Commonwealth Bank of Australia (CBA) group focusing on frameworks and practices in relation to governance, culture and accountability within the bank.


The report is to address the following specific questions:

  • What types of problems were identified in the prudential inquiry into CBA that delivered its final report in April 2018 (Australian Prudential Regulation Authority, 2018)? How do these problems arise within financial intermediaries? Discuss with reference to recent examples in the financial services industry (using CBA or other financial firms).
  • How do these problems impact on financial intermediaries and their customers?
  • What role does regulation play in addressing governance, culture and accountability problems within financial intermediaries?
  • What actions have financial firms taken to identify and rectify these problems?
  • How successful have these actions been? Where have they been inadequate?
  • How can industry practices in this area be improved in the future?

The report must be your own work, crafted using your own words. Your report will be submitted online via Turnitin and an originality report will be generated immediately. Plagiarism will result in penalty marks deductions or possibly failing the assignment.



The report will be graded against the following criteria:

  • relevance—the report directly answers the above questions
  • knowledge and understanding of the issues
  • critical, analytical and integrative thinking
  • evidence of the use of appropriate materials (e.g. books, journal articles)
  • structure and presentation—the report is well organised and ideas are expressed clearly


Length and format

The maximum length of the report is 6 typed pages. Reports must be 1.15-spaced, size 12 points, font Times New Roman. Use margins of at least 2.54 cm (1 inch).


Do not include abstract, introduction, conclusion, or references/bibliography. Appendices should also not be used. Tables and figures should only be used sparingly, if at all.


Submission details

The report is due by Friday 16 October 2020 at 5pm (17:00 Sydney time). No extensions will be granted. There will be a deduction of 10% of the total available marks made from the total awarded mark for each 24 hour period or part thereof that the submission is late (for example, 25 hours late in submission = 20% penalty).

The report must be submitted as a PDF file to Turnitin via the unit iLearn site (use link in week 10 module). The first submission by each student is final – you will not be permitted to resubmit your report.

Reference (this is the only reference required)

APRA, Prudential Inquiry into the Commonwealth Bank of Australia (CBA): Final Report, April 2018 (available on iLearn)