Case Study analysis

Assignment Objectives

The objective of this assessment is for you to critically analyse the human resources situation in the case provided (“Unitel”). We expect you to identify key HR and ER issues, using the theories and knowledge that you have gained from this unit, and develop well-supported recommendations for changes/improvements to the current HRM practices employed at the firm using those theories. Your analysis and recommendations need to include a description and explanation of at least four HRM and ER theories or principles studied in this unit.


Analysis and recommendations based substantially on theories and principles taken from other units (Leadership and Change, Strategic Management etc.) will not receive any marks


   Report Narrative


It is important to remember that reports differ according to the audience for which they are written. For this assessment task, we would like you to act as if you were an HR consultant who has been contracted to develop a plan to reform Unitel’s approach to managing its staff. As such, your report should be prepared as if it were to be delivered to Unitel’s board of directors. Your report therefore needs to be written in a way that will encourage the directors to implement the recommendations you develop.


Assignment Structure

The expected format of this assignment is a recommendation report. See the below table for more guidance.


Title Page

(not included in the word count)

This page should include:

The report Title

Your name and student ID



(not included in the word count)

A paragraph of 150-200 words that provides a quick overview of the entire report, including its purpose, major findings and recommendations- (with reference to some theories and authors used)

Table of


(not included in the word count)

The table of contents lists the main headings used in the report and includes the page on which the headings appear. Any tables, diagrams or illustrations should be listed separately in a Table of Figures which comes after the Table of Contents.


    The    introduction    should    explain    the    purpose     of    the    report,    and        the

analysis/description that will be provided to the reader (it only needs to be brief; a short paragraph). No discussion about theories here.

Body The body of the report contains the substance of the report. It should be separated into topic/discussion areas using numbered headings and subheadings. You may use broad level headings to separate different elements of analysis. Then use subheadings to break down your analysis under each heading according to different issues/sub-topics.

The body of the report will need to identify and critically analyse the key HR and ER issues that arise in the case using relevant HR and ER Theories. You will also demonstrate your understanding of the ramifications of those issues for the company and provide justified course of action that you would recommend, using at least 4 HR and ER Theories studied in this unit.


You will need to answer the following questions:

1.      What are the issues faced by the organisation and what is their impact upon the operation and competitiveness of the organisation?

2.      What does the HR and ER literature tell us about these issues and their potential ramifications for organisations?

3.      What are some of the recommendations based in HR and ER literature that would assist the organisation to improve their HRM practices?


Please avoid using the term Body as a heading. Use the topic you are going to discuss in this section.


Conclusion and


Needs to provide a brief summary of the key findings and a list of key recommendations for improving the HR management of the firm.

Reference List

(not included in the word count)

Please reference all material cited in the report using the Australian Harvard Referencing Style (make sure to include references to any images used).


(not included in the word count)

The appendices should contain any additional supporting information (e.g. pictures, graphs, tables) that are relevant, but are included at the end of the report, so as not to distract the reader from the ideas in the main section of the report.  The appendices should be clearly set out and numbered in the order they are mentioned in the text and provided in the table of contents.


Assignment formatting


Your Case Study Report should be professionally presented using of fonts that are easy to read – Times New Roman, Palatino, Calibri, Arial or the like (12 points in general)
Double spacing
Headings can be bold without any underlining
Numbered pages