change

W1A

What causes change?

What is creativity and why is it important in times of discontinuous change?

Why change is both a creative and a rational process

W1B

Develop a summary of the organization’s strategy and how they use these concepts to compete.

W2

Read “The Story of Beth Israel Deaconess Medical Center” and summarize it.

W3

Why might a total reliance on the rational/analytical approach to making business decisions be inadvisable in times of discontinuous change?

How might managers avoid bias in their business decisions?

W6

List the three stages of creative problem solving (CPS) process noted in Chapter 5. Define and give an example that depicts all three.

What are the basic steps of the Nominal Group Technique? Define and give an example

Explain how CPS activity can be applied to individual, group, and top management.

W7

Think about your current job situation with regard to change management, then answer the questions below.

  • In what kinds of change initiatives are you currently involved—shallow, deep, mixed?
  • If your current involvement concerns mostly shallow initiatives, how will that affect your ability to answer questions about your change management experience at the next job/promotion interview?
  • Do you need to “reposition” your profile to include deeper changes?