Write 300 words on discussion and respond to two articles with 200 words each
1)Write 300 words for discussion with 3 peer reviewed references
Compare and contrast formal and informal channels of organizational communication.
2) Respond to two articles with 200 words each
Formal Communication Is Also Known by The Name of Official Communication. Formal communication is one-way communication, and so is informal communication. Formal communication is the one in which communication happens between people of different offices. Official communication is the one in which communication is done between people of the same office. Formal Communication Includes Writing of Emails and Memos. Informal Communication Includes Talk Between Employees and their Boss. Formal Communication Is More Professional Then Informal Communication. Informal Communication Is More Professional than Formal Communication (Nwinyokpugi, 2018).
Formal Communication Is More Business-Oriented Than Informal Communication. Informal Communication Is More Business-Oriented Than Formal Communication. It is possible to write an email to the boss and say that you will not be able to attend a meeting at that time, but you cannot do that with a boss with whom you are friends. It will never happen with a friend. Formal Communication Informs. Informal Communication Relates. Informal communication is informal, and you don’t have to be formal, but you have to write your email properly. Formal Communication Is a Communication Format. Informal Communication Is Not a Communication Format. Formal Communication Is a Formal Procedure. Informal Communication Is an Informal Procedure. Formal Communication Uses a Specific Language. Informal Communication Is an Unstructured Language (Nwinyokpugi, 2018).
Formal Communication Is a Strict Structure. Informal Communication Is Unstructured. Formal Communication Comes with Rules and Guideline. Informal Communication Is Not So Informal Communication Is a Free, Casual Form of Communication. Formal Communication Has a Specific Structure. Informal Communication Does Not Have Such a Structure. Formal Communication Is Usually Written. Informal Communication Is Usually Unwritten. Formal Communication Is Written by Employees. Informal Communication Is Usually Written by Employees. Formal Communication Does Not Require Personality. Informal Communication Requires Personality. Formal Communication Is Usually Based On an Office Agenda. Informal Communication Is Usually Based On Real-Time Requirements. Formal Communication Is Based On the Manager’s Schedule. Informal Communication Is Based On the Employee’s Schedule (Watanavisit, 2017).
Formal Communication Is Very Specific. Informal Communication Is Very Broad. Formal Communication Has a Specific Purpose. Informal Communication Is of General Purpose. Formal Communication Has a Very Specific Time. Informal Communication Has a Very Broad Time. Formal Communication Usually Occurs Over the Phone. Informal Communication Occurs Over the Phone or Face-To-Face. Formal Communication Usually Takes 1-2 Minutes. Informal Communication Usually Takes 15-30 Minutes (Watanavisit, 2017).
Formal Communication Does Not Necessarily Include All Employee’s Names. Informal Communication Often Involves All Employee’s Names. Formal Communication Is Based On a Checklist. Informal Communication Is Usually Unstructured. Formal Communication Does Not Require a Specific Response. Informal Communication Often Requires a Specific Response. Formal Communication is Usually More In-Depth. Informal Communication is Usually Broader. Formal Communication Is Usually Based On One’s Job Responsibility. Informal Communication Is Usually Based On One’s Interest. Formal Communication Is Usually Not Used for A Specific Situation. Informal Communication Is Usually Used for A Specific Situation. Formal Communication is Usually Used for Business Communication. Informal Communication is Usually Used for Personal Communication. Formal Communication Usually Occurs in A Formal Way. Informal Communication Usually Occurs in A Casual Way (Watanavisit, 2017).
Nwinyokpugi, P. N. (2018). Managing Informal Communication for Enterprise Productivity. Journal Of Humanities And Social Science, 23(2), 28-35.
Watanavisit, S. T. (2017, July). A Relation between Informal Communication in Innovation and Open Innovation Climate in an R&D Organization: Researchers’ Perspective. In 2017 Portland International Conference on Management of Engineering and Technology (PICMET) (pp. 1-5). IEEE.
I believe that both formal and informal communication are important in work environment. Formal communications refer to daily status meeting, PI planning, retrospective meetings, one-one meetings, emails. They are considered official. It usually follows a structure and a channel. Whereas informal communications flow freely. Usually, formal meetings must maintain secrets but in informal meetings it is difficult to maintain secrets. Informal meetings are usually the root cause of gossips at work. Based on the experience I could also say that formal meetings are long and time consuming, informal meetings are quick and easy. Formal communication follows a structure and that structure would be defined by the company whereas, informal ones take its own routes and follow its own patterns. However, I would also say that both formal and informal meetings depend highly on the participants.
Let’s dive deep into the types of formal and informal communication.
Formal communication has Vertical, Horizontal and Crosswise types. Vertical type is usually between organizations and has hierarchy. Horizontal/Lateralis between people from different departments in an organization. Crosswise/Diagonal is between employees of different levels from different departments.
Informal communication has Single strand chain, cluster chain and gossip chain. Single strand as the name suggests is a type of communication from one person to another and so on like a thread. Cluster chain is the type of communication we see when a trend goes viral in social media. This starts with one person or a group and they tag a bunch of people to carry it through and that bunch would tag some other cluster of people. That is why the name. Gossip chain as we all know is initiated by a person to another person or a group and the group would carry that information to other group.
Sun Kyong Lee, & Somik Ghosh. (2020). Communication networks of an integrated project delivery team for construction: relationships between formal and informal communication networks. Connections, 40(1). https://doi.org/10.21307/connections-2019.016 Retireved from: https://doaj.org/article/618af934da494f3cb38a18364dcd4dd8