Crucial Conversations Discussion

W1.D2 – Crucial Conversations Discussion

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Week 1 – Discussion 2: Crucial Conversations Discussion

INITIAL POST – Use the following headings in a single initial response as you address the following topics.

Part I: The Conversation

· Briefly, describe the conversation and your initial understanding of how it went.  (No citations needed)

Part II: Academic Analysis of the Discussion (Cite liberally in this section)

· What made it a crucial conversation (there are 3 very specific elements)?

· Did it become a negotiation (you may need the Block and/or Fisher et al. texts for this question)?

· If yes, did you bargain over positions (you may need the Block and/or Fisher et al. texts for this question)?




After completing this week’s activities you will be able to:

· Assess how the HR role is changing and determine when additional skills, such internal consulting skills, are needed.

· Evaluate the different roles a consultant can assume.

· Examine your assumptions concerning consulting and analyze how they will impact your effectiveness.

· Critique your interactions to determine whether or not they are “crucial” conversations.

Textbook Readings

· Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.

· Read pp. 1-36

· Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.

· Read pp. 1-31

· Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.

· Read pp. 1-15

Online Journal/Articles

· Society for Human Resource Management, Body of Competency and Knowledge (Links to an external site.)

Optional Readings:

· KeneXa Thought Leadership,  Human Resource Competencies For The New Century (Links to an external site.)

· Vosburgh, R. M. (2007).  The Evolution of HR: Developing HR as an Internal Consulting Organization. Human Resource Planning (Links to an external site.), Vol. 30(3), 11-23.

· Note: This article is available on the Saint Mary’s Library Database. You will need your username and password to access it.