Crucial Conversations Discussion
W1.D2 – Crucial Conversations Discussion
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Week 1 – Discussion 2: Crucial Conversations Discussion
INITIAL POST – Use the following headings in a single initial response as you address the following topics.
Part I: The Conversation
· Briefly, describe the conversation and your initial understanding of how it went. (No citations needed)
Part II: Academic Analysis of the Discussion (Cite liberally in this section)
· What made it a crucial conversation (there are 3 very specific elements)?
· Did it become a negotiation (you may need the Block and/or Fisher et al. texts for this question)?
· If yes, did you bargain over positions (you may need the Block and/or Fisher et al. texts for this question)?
After completing this week’s activities you will be able to:
· Assess how the HR role is changing and determine when additional skills, such internal consulting skills, are needed.
· Evaluate the different roles a consultant can assume.
· Examine your assumptions concerning consulting and analyze how they will impact your effectiveness.
· Critique your interactions to determine whether or not they are “crucial” conversations.
· Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.
· Read pp. 1-36
· Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.
· Read pp. 1-31
· Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.
· Read pp. 1-15
· Society for Human Resource Management, Body of Competency and Knowledge (Links to an external site.)
· KeneXa Thought Leadership, Human Resource Competencies For The New Century (Links to an external site.)
· Vosburgh, R. M. (2007). The Evolution of HR: Developing HR as an Internal Consulting Organization. Human Resource Planning (Links to an external site.), Vol. 30(3), 11-23.
· Note: This article is available on the Saint Mary’s Library Database. You will need your username and password to access it.