1. Read the EDS case study
2. Choose one or more of the methodologies we reviewed in the lectures. Given the context of the organisation your best options are VSM, the Soft Systems Methodology, or Interactive Planning. You might choose to use more than one methodology. JUSTIFY why that methodology is relevant.
3. Present in a report the different stages, elements of your chosen methodologies.
4. Identify and discuss the actions for organisational improvement based on the analysis you have done using the methodology.
In order to help you, I have uploaded some resources you might find useful as they explain the actual implementation of those three methodologies in specific contexts. You do not need to read that material wholly. It will be helpful if you do, but at least you can see how those three methodologies have been used.
If you need to read more about your chosen methodology, please review the text book which available in electronic format from the Library resources:
Book: Critical Systems Thinking and the Management of Complexity
Author: Michael C. Jackson
I have posted the last video, it is a short (10 minutes) wrap-up video.
Video available at: https://www.youtube.com/watch?v=doNQKVCCtH0