Identify A Process Improvement Project

The journal exercises in this course should reinforce your understanding of the Quality Management DMAIC methodology, which will greatly assist you in passing the LSSGB certification exam. You will identify a process you are familiar with that could serve as an example of a project that could benefit from DMAIC process improvement. You will refer back to this example throughout the course as you continue to learn about the DMAIC methodology of quality management.

To successfully com