Write 300 words on discussion and respond to two articles with 200 words each


1)Write 300 words for discussion with 3 peer reviewed references


Several techniques can be used to close a bad-news message positively. List four of these techniques and give an original example of each.

2) Respond to two articles with 200 words each


Article 1


In the company public, you always encounter the possibility of remembering to provide bad news. While these problems exist, there exist points you can carry to ensure that you instil an understanding of enthusiasm in your community. If your day-to-day existence isn’t immediately involved by Wall Street, by maintaining in intellect these four techniques you can guide the crank demands that happen in your existence.

Be real:

Beneath difficulty, numerous civilizations remember the tendency to attempt to turn bad news into an optimistic one. I disagree with this move. Rather, to strengthen your credibility it is important, to be honest, immediate, and accurate. If you’re not, your audience is leaving to glimpse exactly through you. You desire to provide them with some manner of confidence for destiny, but you must guide the street between existing a huckster and existing entirely oppressed (Deraemaeker, & Staquet, 2016).

Get to the point

Concealing bad announcements under the number of PowerPoint sweeps will only develop difficulty and a probability of contentious examination. If you exist below the proposal, for illustration, just announce so straight missing then understand how or why the amounts indicate that sensibility. The proof here is to be concise. Your audience is reasonable if they understand you exist, occurring anything but straightforward, your credibility will accept a blow (Billy, 1969).

Be clear:

Standing apparent is important when you retain to provide the bad news that implicates complicatedness. When you remember to provide the bad news that implicates complicatedness. When speaking about financials, don’t immerse your audience in a deep of enormous amounts and data junctures.

Give your audience forward-looking assurances:

When transmitting bad news, you may desire to understand some characteristics that belonged to the consequence. Nevertheless, you don’t desire to expend too greatly moment abiding on preceding minutiae.


Billy E. Goetz. (1969). Synthesis of Several Techniques. Management Science15(10), B506–B511.

Delsaute, B., Boulay, C., Granja, J., Carette, J., Azenha, M., Dumoulin, C., Karaiskos, G., Deraemaeker, A., & Staquet, S. (2016). Testing Concrete E-modulus at Very Early Ages Through Several Techniques: An Inter-laboratory Comparison. Strain52(2), 91–109.




Article 2



When using the indirect approach as a strategy, it is essential to choose a methodology that allows for the careful communication of terrible news. The Indirect Pattern’s four methods and rejection of Routine Requests will fully explore. The negative message communicates information to the audience that they are not hearing, reading, or absorbing. Delivering terrible news is never easy. Communication is ubiquitous, and our ability to manage, explain, and facilitate understanding is essential for resolving problems while maintaining trust and integrity among employees, stakeholders, and the general public. This technique of integrating a verbal and written message is gaining popularity in business communication. This section compares oral and written techniques and identifies various ways to good practice. However, the four critical components of the negative message will discuss first:

1. Cushion or buffer- A buffer statement is the first segment of negative communication, whether spoken or written. It provides information that is either neutral or beneficial. It establishes the tone and frequently acts as a warm-up for the rest of the presentation. The buffer mustn’t be too excellent since it may deceive or provoke the reader with a positive news message. For instance- We appreciate your purchase. We’re delighted that you’re interested in our goods.

2. Justification- The following section discusses why this is an issue. This may be very simple, highly tough, or extremely inconvenient. Accept or propose responsibility without first obtaining official approval from your company’s legal counsel unless an explanation is required. Avoid using the word “uncomfortable” or “disgusting” to describe the unpleasant news since this may evoke negative emotions in your reader and create a negative picture. The communication recipient could not have known whether it was excellent or bad until you saw it. For instance, we will write to tell you of this product’s unforeseen popularity, with over 20,000 requests on the day you made your purchase.

3. Disappointing news- The third component of the negative message is the bad news, and here the emphasis is on clarity and truth. Attempt to avoid detecting it while conveying the dreadful news. Example- This unexpected surge in demand necessitated a brief closure. We will fulfill your purchase at 10:32 p.m. on 10/01/2020.

4. Proactive- Finally, you want to conclude your argument in a politically and forward-thinking manner. Refrain from discussing the heinous news! Example- We anticipate delivering your order on Tuesday. We urge you to consider purchasing any item in our catalog with the $10 discount coupon. As always, thank you for choosing us and know that your complete happiness is our number one priority.


Danisman, S. A. (2020). Interviewing and Qualitative Content Analysis for Root Metaphors: A Case of Bad News Management. SAGE Publications Ltd.

Jeworrek, S., Mertins, V., &Vlassopoulos, M. (2021). The good news about bad news: Information about past organizational failure and its impact on worker productivity. The Leadership Quarterly, 101500.