Primary Task Response: Within the Discussion Board area respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
Ava is the medical administrative assistant at a doctor’s office. She is always smiling, positively chatting with her co-workers, and going above and beyond for patients. Ava calls the insurance companies for patients and always has all paperwork ready to go so no one has to wait.
Based on Ava’s behavior, how would you describe the doctor’s office culture? How does her behavior reflect the culture? Tip: An organization’s culture includes many aspects, including the way workers behave and the way in which work is done.
Responses to Other Students: Respond to at least 2 of your fellow classmates with a reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:
- What did you learn from your classmate’s posting?
- What differences or similarities do you see between your posting and other classmates’ postings?