When implementing a change, it is critical to evaluate the change utilizing metrics. Metrics can be qualitative or quantitative in nature. For this Discussion Forum, think about a time that your organization (past or present) underwent a major organizational change initiative. Then, provide answers to the following:
- Share details about the organizational change.
- Explain how the change was assessed and evaluated.
- What type of metrics were utilized?
- What were the benefits and drawbacks associated with the metrics utilized?
- What revisions to the metrics would you make to gather more information about the change initiative? Explain.
Embed course material concepts, principles, and theories, which require supporting citations along with two scholarly peer-reviewed references in supporting your answer. Keep in mind that these scholarly references can be found in the Saudi Digital Library by conducting an advanced search specific to scholarly references.You are required to reply to at least two peer discussion questions and post answers to this weekly discussion question and/or your instructor’s response to your posting. These post replies need to be substantial and constructive in nature. They should add to the content of the post and evaluate/analyze that post answer. Normal course dialogue doesn’t fulfill these two peer replies but is expected throughout the course. Answering all course questions is also required.
Chapter 10 in Organizational Change: An Action-Oriented Toolkit
Maria Beuren, I., & dos Santos, V. (2019). Enabling and coercive management control systems and organizational resilience. Revista Contabilidade & Finanças – USP, 30(81), 307-323.
Sætnan, A. R., Tøndel, G., & Rasmussen, B. (2019). Does counting change what is counted? Potential for paradigm change through performance metrics. Research Evaluation, 28(1), 73–83.
Wieters, L., Wenzlau, K., & Perez, L. (2020). The power of a 360-degree program evaluation for a nonprofit organization. Organization Development Review, 52(3), 96-98.