ORGANIZATIONAL CULTURE

Tips for Success:

MGT-20135 – Organizational Culture

✰ How Do I Get Started? (<click for a short video)

· Read through the directions located under the Table of Contents and set the stage for your project.

· Make sure to take note of the prompts that are in the directions. These will be important to address in your project.

· Review the Project Rubric located under the Table of Content to ensure a good understanding of your tasks.

· Thoroughly read the Cultural Assessment Data and Productivity Report so that you have a good understanding of the culture and employee feedback and take notes of patterns in the data.

✰ What to Submit?

The 1 deliverable for the MGT-20135 Organizational Culture competency is:

· A cultural analysis of Company X with Recommendations to enhance the culture

· The analysis should include an overview of the Cultural Assessment Data PDF (under Project Instructions – Supporting Materials) results and employee feedback, identification of strengths and weaknesses of the culture as well as the aspects of the culture that impact effectiveness. We are looking for the following.

· Please analyze the culture of the organization. For example, what connections are present in all of the information provided by employees? Is it possible to identify the type of culture that exists within the organization or subcultures based on the characteristics and information described by employees? Are there patterns in the data where you can see areas of agreement and/or disagreement based on employee responses to each question?

· The strengths and weaknesses are based on employee input in the assessment. These are the areas that employees consider strong evidenced by high levels of agreement or the areas that employees consider as opportunities for improvement as evidenced by high levels of disagreement or neutral responses. As you consider the aspects that impact effectiveness, please look for metrics that show organizational outcomes.

· Recommendations for cultural enhancement for Company X are an essential follow up after completion of the cultural analysis

· The analysis should culminate with a discussion of how a new HR manager can conduct a new assessment of employee feedback on the culture as well as specific recommendations to improve the culture at Company X.

✰ Must Read Resources

Rubric Criteria Unit Resource Title
Describes the company’s culture in detail, and considers one or more of the aspects (shared assumptions, values, and beliefs, type of culture and subcultures, and areas of agreement or disagreement among employees) of organizational culture Project Instructions Resource: Cultural Assessment Data PDF (under Project Instructions – Supporting Materials);

Source Information: Should be used to analyze and understand the culture as well as to provide supporting rationale for cultural decision making

Resource: OCAI Online – Organizational Culture Types

Source Information: Identifies various types of culture, which may help to identify the type of culture exemplified at Company X

Explains the strengths and weaknesses of the organizational culture Fundamentals of Organizational Culture Resource: Cultural Assessment Data PDF (under Project Instructions – Supporting Materials);

Source Information: Should be used to analyze and understand the culture as well as to provide supporting rationale for cultural decision making

Identifies the aspects that support (or hinder) the company’s effectiveness and performance Organization Performance and Effectiveness Resource: Cultural Assessment Data PDF (under Project Instructions – Supporting Materials);

Source Information: Should be used to analyze and understand the culture as well as to provide supporting rationale for cultural decision making

Recommendations
Describes in detail the best practices to effectively administer a cultural assessment while considering strategies the new HR manager can use to mitigate potential biases in the data Evaluating and Leveraging Data Resource: Rating Scales

Source Information: Helps to understand how rating scales can be used to measure opinions and emotions in surveys

Resource: Organizational Culture Diagnosis and Feedback

Source Information: A case study that provides a real-time overview of how to develop and administer a cultural assessment in an organization

Resource: The SAGE Handbook of Industrial, Work, and Organizational Psychology, Chapter 9

Source Information: Describes the types of assessments used to evaluate culture and climate with respect to meeting organizational outcomes.

Recommends effective strategies to improve culture within the organization, and includes one or more of the considerations (role of management and leadership, communication techniques, and impacts on effectiveness and performance) for improvement Evaluating and Leveraging Data Resource: Section 8.3 – Creating and Maintaining Organizational Culture

Source Information: Describes the various roles within an organization and their contributions to creating and maintaining culture.

Resource: Organizational Culture and Leadership, Part Three: Section 10

Source Information: Provides insight into the role of leaders and strategies commonly used to communicate, maintain, and support an organizational culture

Resource: Organizational Change and Development

Source Information: Differentiates between effectiveness and efficiency as they relate to an organization’s outcomes.

General
Clearly conveys meaning with correct grammar, sentence structure, and spelling; shows understanding of audience and purpose Academic Support https://learn.snhu.edu/d2l/le/content/304949/Home?itemIdentifier=D2L.LE.Content.ContentObject.ModuleCO-6822595
Lists sources where needed using citation methods with no major errors CfA Citation Guide https://learn.snhu.edu/d2l/lor/viewer/viewFile.d2lfile/93606/22441,-1/

✰ Further Rubric Criteria Explanation 

Describes the company’s culture in detail, and considers one or more of the aspects (shared assumptions, values, and beliefs, type of culture and subcultures, and areas of agreement or disagreement among employees) of organizational culture

· Please refer to the Cultural Assessment Data and the OCAI Online – Organizational Culture Types for identifying and presenting a specific type of culture and subculture that exists in Company X. Provide enough details from the Assessment Data to align with the proposed organizational culture/subculture.

Explains the strengths and weaknesses of the organizational culture

· Please identify a minimum of two strengths and two weaknesses based on the average ratings in the Cultural Assessment Data PDF. Cultural Strengths will correlate to the areas of the assessment that employees rated in high agreement. Lower levels of agreement as well as neutral responses may signal potential areas for concern. If items are identified as strengths or weaknesses, it is important to use assessment data or project research and explain why the specific area represents a cultural strength or weakness.

Describes aspects that hinder or support organizational effectiveness

· Please identify a minimum of three aspects (can be either or both hindrance/support). Organizational effectiveness is best measured through performance and productivity metrics and measurements. Use the Productivity Report section of the Cultural Assessment Data PDF for the metrics in determining aspects that support and/or hinder organizational effectiveness. Using the Productivity Report or Research, please provide a description of how the metrics offer support of or create hindrance to effectiveness and efficiency.

Describes in detail the best practices to effectively administer a cultural assessment while considering strategies that the new HR manager can use to mitigate potential biases in the data

· Provide at least two best practices that a new HR manager can use to administer a new assessment to employees to evaluate how they view the current culture at Company X. The objective is to consider how the new manager can give a new cultural assessment to employees to measure how they view the current state of the culture in the organization. For example, should the new manager consider a specific type of assessment to evaluate how employees see the current culture? Additionally, please consider how they can ensure that bias does not obstruct the data. Should the new manager consider specific types of questions for the assessment or different timing options? This question is not about performance management or evaluation but relates specifically to survey analysis and administration as the new HR manager will be administering a new survey to employees to evaluate how they view the culture, which could be vastly different from the current Cultural Assessment Data.

✰ Academic Support Resources (<click for a short video)

· Use the CfA Citation Guide under Supporting Materials for help with citations.

· Use Academic Support for help with writing mechanics.

· Join the SNHUconnect Learning Community

✰ Got Questions…

· Reach out through the Public Channel at any time.

· The best way to contact your Reviewer once you have submitted your project and received the initial feedback is through the Private Channel under Discussions. Here you can reach out with any questions about the project or feedback and you will hear back from a Reviewer shortly.

· Reviewers are here to support your success! Feel free to reach out—we are here for YOU!

✰ Submit the Project!

· Review the rubric carefully. Are there any criteria about which you have questions? If so, feel free to send a note through the Discussion Channel.

· Review the Project Checklist. Have you covered everything? Any questions? Make sure to include a complete deliverable each time you submit your project.

· Good luck you can do it!