You are the HR Specialist assigned to organizational change for Secure Processing Plus (SPP), Inc. You have received a memorandum stating that the Senior Vice-President of the card processing department desires to change the software used for processing. This desire came from numerous complaints from clients about the current processing software. You have been asked to lead this Organizational Development (OD) process.
Write a 350- to 700-word organizational development plan to address the request made by the Senior Vice-President. Complete the tasks below when writing your plan.
Provide a brief overview of the organizational change process.
Identify steps in the process and explain the function of each step based on the scenario for SPP.
Explain the role of management in the process.
Explain the role of human resources management in the process.
Identify the roles of individuals that must be included in the implementation process and their responsibilities to support the implementation.
Identify issues that might arise in the change process based on this department.
Format your assignment according to APA guidelines.