Quality Improvement

MGT 410 Case Study Guidelines and Rubric There will be three case studies in this course. Case studies require the ability to assess the presented situation and then synthesize this information to make recommendations that minimize the risk for other organizations. After an introductory paragraph, provide a summary of the situation. In subsequent paragraphs, present the key learnings that came out of the situation and make recommendations to improve the situation presented. The paper should conclude with a summary paragraph that answers the question, “Why should anyone care?” about this situation… Although there are no limitations to the length of the paper required for the case study assignments, in general the paper should be at least two pages with double spacing. Please be sure to follow all APA requirements. The case studies are due no later than Sunday 11:59 PM EST/EDT in Modules 3, 5, and 7. (Each Assignment may be linked to Turnitin.)


Elements Criteria



Introduction (5%)

Grasp of the issue; state what will be covered. 1 2 3 4 5 __/5

Analysis (45%)

Coherent flow; adequate research; presentation of the key issues and concerns related to the situation.

0-20 21-28 29-35 36-40 41-45 __/45

Recommendation (20%)

Provide recommendations for improvement or risk avoidance in future situations.

0-5 6-12 12-15 16-17 18-20 __/20

Summary, Structure, and Organization (30%)

Logical development of ideas; appropriate order; grammar, parallel structures, punctuation spelling, APA formatting, proper citation and references. Saint Leo core value of excellence and integrity is addressed.

0-7 8-14 15-20 21-25 26-30 __/30

TOTAL ___/100