TPS, CRM, & SCM
Your small business, IT Business Services Consultants, continues to develop Karen’s website and business systems. Since Karen has little experience with IT systems, IT Business Services Consultants needs to bring her up to speed by describing the potential benefits of using Transaction Processing Systems, Customer Relationship Management systems, Supply Chain Management, and functional area information systems in support of Great Day Fitness Tracking.
Create a 3- to 4-page table in Microsoft® Word or Microsoft® Excel® addressing these three popular business systems. How would Karen’s business use each of these systems? What are the benefits of using each system?